The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Tom Wood Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well. We are proud to partner with Miracle Place this year as our local charity of choice.
Pet Friendly Services, Humane Society for Hamilton County
Edison School for the Arts
Miracle Place, Dayspring Center, Wheeler Mission, Salvation Army
Peyton Manning Children's Hospital
Love Promise Stories from Tom Wood Subaru
Subaru and Tom Wood Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Tom Wood Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Indianapolis, this is a harsh reality. Helping others strengthens communities, which is why Tom Wood Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Tom Wood Subaru have helped nearly 900,000 children and adults in urgent need. On 02/25/2025, Tom Wood Subaru donated 204 shoes/socks to Fishers Youth Assistance. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Blankets of Love for Brave Little Fighters - Shannon C
🧡 Subaru Loves to Care – and So Do We! 🧡 Each June, Tom Wood Subaru proudly partners with The Leukemia & Lymphoma Society (LLS) to bring comfort, hope, and support to those facing the unimaginable. This week, we had the honor of visiting Peyton Manning Children’s Hospital to deliver 80 warm, heart-shaped blankets, patient care kits, and handwritten messages of encouragement to young patients undergoing cancer treatment. Even in the warmer months, cancer treatments can cause deep, lasting chills. These cozy blankets are more than just warm—they’re a symbol of love and compassion, reminding children and their families that they’re not alone. Since 1949, LLS has invested nearly $1.8 billion in groundbreaking cancer research and continues to ensure that every patient has access to lifesaving treatments. Their work is saving lives, fueling hope, and making a lasting impact on communities just like ours. We’re especially proud to support Peyton Manning Children's Hospital, a full-service pediatric hospital delivering expert, connected care across specialties like cancer, heart, orthopedic, brain and spine care, and more. Their team of dedicated doctors and nurses are breaking barriers in pediatric medicine, giving kids and their families the very best care right here in Indianapolis. This initiative is part of Subaru Loves to Care, a nationwide program reflecting Subaru’s mission to be more than a car company—it’s a movement that nurtures communities and uplifts those in need. 💙 Want to help? We invite you to make a difference, too. Check out the Peyton Manning Children's Hospital Wish List on their website and see how you can support their incredible work. #SubaruLovesToCare #LLS #TomWoodSubaru #PeytonManningChildrensHospital #GiveHope #SubaruLovePromise #IndyStrong #ShareTheLove #CommunityMatters
🐾 A Tail-Wagging Good Time at the 2025 ARPO Dog Olympics! 🐾 - Shannon C
We were thrilled to sponsor this year’s Bone Finding Contest at the 19th Annual Dog Olympics hosted by ARPO (Alliance for Responsible Pet Ownership) on June 7th at Broad Ripple Park! 🎉🐶 From t-shirt races and cupcake eating to barking contests and obstacle courses, it was a fun-filled day celebrating our four-legged friends and the joy they bring into our lives. As part of the Subaru Loves Pets initiative, Tom Wood Subaru is proud to support ARPO’s incredible mission to help pets in need and promote responsible pet ownership. A big THANK YOU to ARPO for organizing such an amazing event—and to all the pawsome pups and their humans who came out to compete, cheer, and make memories. 🦴💙 We’re already counting down to the 20th Annual Dog Olympics next year! 🐕🎖️ #SubaruLovesPets #DogOlympics #TomWoodSubaru #ARPO #IndyDogs #PetFriendlyFun #BoneFindingChampions
🚗💙 We’re proud to Share the Love once again! 💙🚗 - Shannon C
Thanks to the incredible support of our Tom Wood Subaru community, we’re excited to share that we raised $2,384.73 for Meals on Wheels of Central Indiana through last year’s Subaru Share the Love® Event! 🎉 Every dollar helps deliver nutritious meals and warm connections to homebound seniors right here in Central Indiana—a mission we’re honored to support. Subaru and its retailers have partnered with Meals on Wheels America for over 16 years, helping deliver more than 4.3 million meals nationwide as part of the Share the Love® campaign. We're proud to be a small part of this big impact. Thank you to everyone who made this possible—your support truly helps nourish lives and build a stronger, more caring community. 💙 #ShareTheLove #MealsOnWheels #TomWoodCares #SubaruShareTheLove #SupportLocal #CommunityStrong
Tom Wood Subaru Proudly Supports the Warm Heart Warm Home Pickleball Tournament - Shannon C
At Tom Wood Subaru, giving back to our community isn’t just something we do—it’s part of who we are. That’s why we’re proud to be a long-standing sponsor of the annual Warm Heart Warm Home Pickleball Tournament, an incredible event that rallies hundreds of players to support a vital cause: helping families in need stay safe, warm, and secure in their homes. Hosted by Citizens Energy Group, the Warm Heart Warm Home Foundation™ provides essential assistance to individuals and families across the greater Indianapolis area. Whether it’s financial help with utilities, emergency appliance repairs, or energy education, the foundation ensures that people facing economic hardship can maintain the comfort and dignity of a true home. This year’s tournament was record-breaking—with 606 players (and a waiting list), it may be the largest locally-run pickleball tournament in Indiana, if not the entire region. It also marked a powerful first: the introduction of a competitive division for adults with intellectual disabilities, demonstrating the inclusive spirit that makes this event so special. Thanks to the incredible turnout and support, the tournament raised $60,573—funds that will go directly toward helping our most vulnerable neighbors. Tom Wood Subaru is honored to stand behind a mission that brings real change to real people—like the many families who now have heat, running water, and hope thanks to this initiative. A heartfelt thank you to Shannon Frederick and the Citizens Energy Group team for their passion, dedication, and partnership. We’re already looking forward to next year! Together, we’re not just sponsoring a tournament—we’re helping keep hearts warm and homes whole.
🚗 Going the Extra Mile—Literally 🙌 - Shannon C
We recently received this incredible message from a customer named Jon, and it reminded us exactly why we do what we do. His story speaks volumes about the dedication and quick thinking of our Tom Wood Subaru team—especially our Service Manager, Russ Stevens. 📨 Here’s what Jon wrote to our owner, Jeff Wood: "Hello Jeff, I just wanted to let you know about the exceptional service we received last Saturday at Tom Wood Subaru. We drove down from northern Illinois to pick up a new BRZ. The sales experience was great, Bill Vickery was super, and everything went smoothly until my wife drove away in her new car, and hit a giant Indiana pothole within five minutes, destroying a tire. Suddenly we were stuck at a gas station, hundreds of miles from home, in a dicey neighborhood. I took the wheel off and brought it back to the dealership, where Russ Stevens and his excellent team took charge of the problem. The matching tire was not available, but Russ' team started reviewing the specs and dimensions of other tires in stock, and found a different size that was close enough to get us home. Russ gave us his full attention and solved what could have been a big problem quickly and effectively, allowing me to get back to my wife and the car and get us on our way home. I am profoundly grateful to Russ and everyone else on his team who worked the problem and found the solution. As a thank-you to those guys, I funded a pizza lunch for them, but I thought you should also be informed. Your team is great. Thank you for having them on board." ❤️ Stories like this are the heartbeat of our Subaru Love Promise. Whether it’s an exciting vehicle purchase or an unexpected bump in the road, our team is committed to being there—with real solutions, genuine care, and a bit of hustle when it matters most. Thank you, Jon, for sharing your journey with us. And shoutout to Russ Stevens, Bill Vickery, and the entire team who made it happen. 🍕👏 #SubaruLovePromise #TomWoodSubaru #AboveAndBeyond #CustomerExperience #BRZLove #Teamwork #TomWoodAutomotive
Driven by Love, Powered by Community - Shannon C
🎉 We did it again! 🎉 Tom Wood Subaru is proud to announce that we’ve once again earned the Customer & Community Commitment Award from Subaru of America! 🏆 This prestigious award is given to a select group of Subaru retailers who go above and beyond in delivering an exceptional customer experience and making a lasting impact in their local communities. To be recognized, a dealership must meet high standards in areas such as: ✅ Customer satisfaction in both Sales & Service ✅ Active involvement in community events and charitable causes ✅ A strong commitment to Subaru’s Love Promise initiatives, including support for pets, education, the environment, health, and helping those in need At Tom Wood Subaru, we don’t just sell cars—we build relationships and give back to the place we call home. From organizing pet adoptions and collecting school supplies, to sponsoring local events and supporting veterans, our team pours their hearts into every initiative. We’re incredibly honored to receive this recognition once again—and we couldn’t have done it without YOU, our amazing customers and community. 💙 #TomWoodSubaru #SubaruLovePromise #AwardWinningTeam #CommunityDriven #CustomerFirst #SubaruCares #SubaruLove
Tom Wood Subaru Proudly Sponsors the 23rd Annual Mardi de Montfort Gala - Shannon C
At Tom Wood Subaru, we believe in the power of community and the importance of supporting local organizations that make a difference. This year, we were honored to sponsor St. Louis de Montfort Parish’s 23rd Annual Mardi de Montfort, a premier fundraising gala dedicated to supporting the parish’s ministries, with a special emphasis on St. Louis de Montfort School—the largest ministry of the parish. The event took place on Saturday, February 15th, 2025, at the Forum Events Center in Fishers, IN. The evening was nothing short of spectacular, bringing together parishioners, school families, and community supporters for a night of elegance, entertainment, and philanthropy. Guests were treated to a lively and meaningful experience, starting with cocktails and a silent auction at 6:00 PM, followed by a formal dinner and an exciting live auction at 7:00 PM. As the evening progressed, attendees enjoyed music and dancing, creating unforgettable memories while supporting a worthy cause. Gabriel Wiese, the Coordinator of Stewardship, Development, and Marketing at St. Louis de Montfort, expressed gratitude for Tom Wood Subaru’s involvement, stating, "Thank you again for your generous support of our event. We greatly appreciate the sponsorship as it makes a huge difference in the success of the event. We can't thank you guys enough." The Mardi de Montfort gala is a long-standing tradition and a key fundraiser for the parish, ensuring that critical programs and projects continue to thrive. With a focus on community engagement and charitable giving, the event aligns perfectly with Tom Wood Subaru’s commitment to being more than just a business—we strive to be a force for good in the communities we serve. St. Louis de Montfort Parish and School are built on strong partnerships with local businesses and families, hosting three major events each year—Mardi de Montfort, the Fall Festival, and the Walkathon. We are incredibly proud to have played a role in this special evening and look forward to continuing our partnership with St. Louis de Montfort Parish. Thank you to everyone who attended, donated, and worked tirelessly to make this event a resounding success. We can’t wait to see the lasting impact this support will have on the parish and school community. At Tom Wood Subaru, we are more than just a dealership—we are part of the community. And together, we drive forward.
"Stepping Up for the Community: Tom Wood Subaru's Mission to Help Local Kids" - Shannon C
At Tom Wood Subaru, we believe in making a difference where it matters most—right here in our community. As part of the 2025 Subaru Loves to Help program, a group of our dedicated staff and their family members recently volunteered with the Fishers Youth Assistance Program to bring warmth and comfort to children in need. The event, held at the Government Building in Fishers, was an incredible opportunity to serve underprivileged families by providing brand-new socks and shoes to children. Through Subaru’s partnership with Operation Warm, we were able to purchase and distribute over 200 pairs of shoes and socks for the second year in a row. Seeing the excitement on the children’s faces as they had their feet measured and received their new footwear was truly heartwarming. Operation Warm, the organization that facilitated this initiative, shared their gratitude for Subaru retailers like us who continue to give back. “This year, Operation Warm and Subaru made a HUGE impact, serving over 130,000 children living in urgent need,” they stated. “Your dedication to providing comfort, confidence, and hope in your community is inspiring, and from the bottom of our hearts, we wanted to say thank you!” Shellee Buchanan, Program Manager at Operation Warm, highlighted the local impact of Tom Wood Subaru’s involvement: “You donated 204 pairs of shoes and socks, helping that many children through the Subaru Loves to Help program. Thank you both for all you do for the children in your community—we truly appreciate your partnership!” This event was made possible through the efforts of Fishers Youth Assistance Program and their Early Intervention Advocate, Trisha Straus, who helped coordinate the outreach and ensure the children received the support they needed. Scott Reckley, our General Manager, reflected on the impact of this initiative: “We are very thankful to be able to help those children who were so excited to receive a new pair of shoes and socks. It’s a small gesture that provides comfort and confidence, and we are honored to be part of this effort.” At Tom Wood Subaru, we are proud to uphold the Subaru Loves to Help pillar, working together to strengthen our community one step at a time. We look forward to continuing this tradition of kindness and support for years to come.
Helping Paws Raises Over $14,000!!! - Shannon C
At Tom Wood Subaru, we’re committed to giving back to the community, and one of the causes closest to our hearts is supporting our furry friends in need. This year, we were proud to sponsor the 10th Annual Mutts and Mimosas Valentine’s Day Brunch, held on Sunday, February 16, 2025, at The District Tap. This much-anticipated event, organized by Helping Paws Adoptable Animals, was an incredible celebration of compassion, fun, and community spirit. Guests enjoyed an afternoon filled with activities like a silent auction, 50/50 raffle, bingo, and mystery bag sales, all while savoring delicious offerings from The District Tap’s menu. Helping Paws is dedicated to rescuing and rehabilitating animals in need. Their mission to improve the lives of animals and promote responsible pet ownership is truly inspiring. Every dollar raised goes directly toward helping dogs and cats find loving homes and supporting spay and neuter programs to reduce the pet population. This year’s event raised an incredible $14,350, and we couldn’t be prouder to have played a part in making this possible. Christa Petzke, a representative from Helping Paws, shared, “Thank you so much for your continued support Tom Wood Subaru. Because of you, we were able to raise $14,350! Thank you just doesn’t seem enough to say!” A special presentation at the event showcased the incredible work Helping Paws has accomplished over the past year. Seeing the dedication and passion of their volunteers reaffirmed why we’re committed to supporting such meaningful efforts. We’re grateful for opportunities like Mutts and Mimosas that allow us to live out Subaru’s Love Promise—caring for pets and giving back to our community. Thank you to everyone who attended, donated, or participated in this wonderful event. Together, we’re making a difference, one paw at a time.
